Privacy Policy
At Sarah & Judy, we respect your privacy and are committed to protecting your personal information. We handle all personal data you provide with care and in accordance with applicable privacy laws.
By using our website and services, you agree to the collection and use of your personal information as described in this Privacy Policy.
1. Information We Collect
When you place an order, create an account, contact us, or use our website, we may collect the following personal information:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment information (securely processed through third-party payment providers)
- IP address and device information
- Browser type and operating system
- Information about how you use our website, including pages visited and interactions
We only collect personal information that is necessary to provide our products and services.
2. How We Use Your Information
Sarah & Judy uses your personal information for the following purposes:
- Processing, fulfilling, and delivering your orders
- Providing customer support and responding to inquiries
- Sending order confirmations, shipping updates, and other service-related communications
- Improving our website, services, and overall customer experience
- Preventing fraud and maintaining the security of our services
- Complying with applicable legal and regulatory requirements
We will never use your personal information for purposes other than those described above without your consent, unless required or permitted by law.
3. Sharing Your Information
We only share your personal information with trusted third parties when necessary to provide our services, including:
- Payment service providers
- Shipping and logistics partners
- IT service providers and website hosting providers
These third parties are contractually required to protect your personal information and may only use it for the purposes for which it was provided.
Sarah & Judy never sells customers' personal information to third parties.
We may also disclose personal information where required by applicable law or a lawful request from a government authority.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including meeting legal, accounting, and tax obligations.
Once retention is no longer required, your personal information will be securely deleted or anonymized.
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Ensure the website functions properly
- Analyze website traffic and user behaviour
- Improve our marketing and advertising activities
You can manage or disable cookies at any time through your browser settings. Please note that disabling cookies may affect certain features and functionality of our website.
6. Your Privacy Rights
Subject to applicable privacy laws, you may have the right to:
- Access your personal information
- Request corrections to inaccurate or incomplete information
- Request the deletion of your personal information
- Object to or request the restriction of certain processing activities
- Request a copy of your personal information where applicable
To exercise any of these rights, please contact us using the details below. We will respond within the timeframes required by applicable law.
7. Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy or how your personal information is handled, please contact us.
Company Name: Sarah & Judy
Email: info@sarahandjudy.com
Business Registration Number: 90605977
