Shipping Policy

At Sarah & Judy, we do everything we can to ensure your order is processed and delivered as quickly and reliably as possible. Below you'll find important information about our order processing, shipping, and delivery policies.

1. Order Processing

Orders are processed within 2–4 business days after payment has been received.

Once your order has been shipped, you'll receive a confirmation email with tracking information (where available).

2. Delivery Times

The average delivery time is 6–14 business days, depending on your delivery location.

Please note that delivery times are estimates only and may be affected by circumstances beyond our control, including but not limited to:

  • Periods of high order volume
  • Customs inspections
  • Shipping or logistical delays

Sarah & Judy is not responsible for delays caused by these circumstances.

3. Shipping & Product Origin

All orders are shipped directly from our trusted fulfillment partners, the majority of whom are located in China.

As orders are shipped internationally, customs duties, taxes, or import fees may apply depending on your location and local regulations.

Any applicable customs charges, taxes, or import fees are the responsibility of the customer.

4. Shipping Costs

Shipping costs are clearly displayed during checkout before you complete your purchase.

Shipping rates may vary depending on factors such as:

  • Package weight
  • Delivery destination
  • Selected shipping method

Sarah & Judy reserves the right to adjust shipping rates when necessary due to changes in shipping or logistics costs.

5. Delivery Responsibility

Once tracking information confirms that an order has been delivered to the shipping address provided by the customer, Sarah & Judy's responsibility for the shipment ends.

Customers are responsible for ensuring that all shipping information is accurate before placing an order.

If you notice an error in your shipping address, please contact us within 24 hours of placing your order.

Sarah & Judy cannot be held responsible for lost or delayed shipments resulting from an incorrect or incomplete shipping address provided by the customer.

6. Contact Us

If you have any questions about shipping or the delivery of your order, we're always happy to help.

Email: info@sarahandjudy.com